Terms and conditions, cancellation policy

• Payment must be made within 3 days after reservation date and not later than 3 day(s) before tour date otherwise reservation expires;
• Koh Sanuk reserves the right to cancel or postpone a tour due to unforeseen circumstances (such as weather conditions). By agreement tour can be rescheduled to another day or company will make full refund;
• Service provider reserves the right to change the trip itinerary and/or destination if weather (wind, waves) does not allow to execute the trip itinerary;
• Client has the right to cancel a booking up to 14 day(s) prior to the tour date. Is this case Koh Sanuk will refund full payment minus bank fee;
• From 14 day(s) up to 1 day(s) before the tour date Koh Sanuk reserves the right charge up to 50% cancellation fee;
• In case of cancellation in 1 day(s) or less from the tour date/time or "No Show", Koh Sanuk will charge up to 100% invoice amount cancellation fee.